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To document crochet hair or human hair defects for a claim, record the exact product and order details, describe each visible issue, and take clear photos of the affected hair and packaging. Compare the item with the agreed specifications, keep the product available for review, and send the evidence to the supplier for quality assessment and next steps.
A useful claim record links the reported defect to the specific product and order. Include the product name as shown on the order, the quantity affected, and the specification that appears inconsistent. The listed human hair bundle parameters include 100% human hair, lengths from 8 to 40 inches, several textures, and standard or customized colors. Use the specifications agreed for your order rather than assuming every option applies to crochet hair.
Make the description specific: state what appears wrong, where it appears, and how many items show the issue. Separate direct observations from conclusions. For example, describe a visible color difference or a texture that differs from the confirmed order details without asserting a cause that has not been established.
Take clear, well-lit photos that show both the overall item and close views of the reported defect. Include packaging or product labels when available, and retain the original files. Keep the product and its packaging until the supplier has reviewed the claim; the provided after-sales terms do not specify a required photo format or claim deadline.
MEIRHAIR’s product information lists inspection of hair quality, length, weight, color, texture, and weft before shipment. Its company information also describes quality issue handling and after-sales assistance. A crochet hair wholesale supply case for a UK buyer reports use for braiding services and feedback on natural appearance and texture options; it does not set out a specific defect-claim procedure.
The product record contains images for the human hair bundles listing. Confirm that the item shown corresponds to the product in your order before using it as a reference.

| Claim record element | What to document | Purpose |
|---|---|---|
| Product and order identification | Product name, order reference, quantity, and the agreed specifications | Connects the reported issue to the correct order |
| Defect description | Visible issue, location, number of affected items, and comparison with confirmed specifications | Gives the supplier a factual description to assess |
| Photo evidence | Overall item, close views of the issue, and packaging or labels when available | Shows the item and reported condition for review |
| Follow-up | Supplier correspondence and any additional information requested | Supports quality assessment and discussion of next steps |
What information should I include in a crochet hair defect claim?
Include the product and order details, the quantity affected, relevant agreed specifications, a factual description of the issue, and clear photos. Identify whether the item is crochet hair or human hair bundles.
What photos should I send?
Send views that show the complete item and close-ups of the reported defect. Include packaging or labels when available, and retain the original files for follow-up.
Can I request a replacement?
The product information lists replacement for confirmed quality problems. Submit the evidence for supplier review and confirm the available resolution with the sales team.
A clear claim record identifies the ordered item, compares the reported condition with confirmed specifications, and supports the description with photos. Keep the item available for review and follow the supplier’s quality assessment process. MEIRHAIR supports wholesale supply, customization, private label orders, and ready-stock supply; the listed minimum order quantity is 1 piece. For quality-issue support, contact sales@brazilianhairtop.com.
Guangzhou Ruiju E-Commerce Co., Ltd. operates the MEIRHAIR human hair brand, serving global beauty markets with wigs, bundles, braiding hair, extensions, and customized hair solutions. Established in 2014, the company lists North America, Europe, Africa, the Middle East, South America, and Southeast Asia among its markets. Its product range includes human hair bundles and crochet hair, with OEM/ODM and private-label services available.
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