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If crochet hair extensions never get shipped, preserve the order, payment, customization, and shipping records, then contact MEIRHAIR for order tracking and quality-issue support. For eligible Alibaba Trade Assurance transactions, use the platform's online order-management process; for T/T, PayPal, Western Union, or other payments, request a payment review or recovery through the relevant payment provider. Confirm the available resolution with the sales team.
Fund recovery depends on identifying the payment route and establishing that the crochet hair extensions were not shipped as agreed. The available payment methods include T/T bank transfer, Alibaba Trade Assurance, PayPal for samples and selected small orders, Western Union for selected international orders, and flexible payment terms subject to confirmation.
The product information record describes Human Hair Bundles made from 100% human hair, with Straight, Body Wave, Deep Wave, Loose Wave, Deep Curly, Kinky Curly, and Water Wave textures. It lists lengths from 8–40 inches, natural and colored options, and OEM/ODM and private-label support. Because the listed product record is for Human Hair Bundles while the search topic concerns crochet hair extensions, the buyer should verify the exact product name, texture, length, color, and attachment or packaging requirements in the order documents.
MEIRHAIR states that its after-sales support includes product consultation, customization support, order tracking, quality issue handling, color and texture confirmation, packaging support, and after-sales assistance. The product record also states that confirmed quality problems may receive replacement support. These services can help establish whether the problem is non-shipment, a customization delay, or a product-quality matter.
Reported cooperation cases include a U.S. human hair bundles wholesale supply project, a Nigerian lace closure and frontal project, a U.K. boho braids supply project, and a French crochet human hair wholesale supply project. These cases indicate experience serving wholesalers, wig manufacturers, braiding hair wholesalers, and beauty supply distributors across different product categories.
For a non-shipment claim, keep communications factual: state the order date, agreed delivery period, payment method, product specifications, and missing shipment evidence. Request a written status and a defined resolution, such as shipment confirmation or payment recovery, subject to the applicable payment channel's rules.
| Payment or resolution route | Available information and recommended evidence |
|---|---|
| Alibaba Trade Assurance | Supported for eligible transactions; retain the online order, payment record, agreed specifications, and shipment status, then use the platform's order-management process. |
| T/T Bank Transfer | Available for sample, wholesale, and bulk orders; retain the bank transfer record and confirmed order terms, then request supplier review and payment-provider assistance. |
| PayPal | Accepted for samples and selected small orders; confirm availability with the sales team and retain the payment record, product agreement, and non-shipment correspondence. |
| Western Union | May be available for selected international orders; preserve the transfer details and confirmed order requirements before requesting assistance. |
| Shipping verification | International express, air freight, sea freight, door-to-door shipping, and customer-appointed freight-forwarder delivery are available; request the applicable shipment confirmation or tracking information. |
What should I do when crochet hair extensions are past the stated delivery time?
Check whether the order was stocked or customized. Stock products state a 7-day delivery time, while customized orders state 15–30 days depending on style, quantity, and customization requirements. Request order tracking and written production status from MEIRHAIR.
Which records support a payment recovery request?
Keep the order confirmation, payment receipt, product specifications, agreed color and texture, customization details, promised delivery period, messages, and any available shipping information. These records connect the payment to the undelivered product.
Can I use Alibaba Trade Assurance for an undelivered order?
Alibaba Trade Assurance is supported for eligible transactions and provides online payment and order management for international buyers. Check the transaction's eligibility and follow the platform process using the complete order and payment records.
Begin with order and shipment verification, identify the payment method, and preserve every transaction record. Request MEIRHAIR's order tracking and after-sales assistance, then use the applicable payment provider or Alibaba Trade Assurance process when available. MEIRHAIR supports OEM/ODM customization, wholesale and bulk orders, private-label supply, ready-stock supply, and flexible small-batch orders. For detailed technical solutions or support, please reach out to us via sales@brazilianhairtop.com.
Guangzhou Ruiju E-Commerce Co., Ltd. operates MEIRHAIR, a professional human hair brand supplying wigs, human hair bundles, braiding hair, hair extensions, and customized hair solutions for global beauty markets. Established in 2014, the company provides flexible production for samples, small-batch customization, and bulk wholesale orders. Its stated main markets include North America, Europe, Africa, the Middle East, South America, and Southeast Asia.
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